• New technology, housekeeping among concerns in hotel strikes

    2 monthes ago - By My Sanantonio

    BOSTON - Robots delivering room service, check-in kiosks with facial recognition technology and "smart" speakers that serve as an in-room concierge.
    The hotel of the not-so-distant future sounds like something out of a sci-fi novel, but it's drawing real world anxiety for some of the thousands of Marriott hotel workers on strike across the U.S. this month.
    "I'm not against technology," said Juan Eusebio, a 32-year-old doorman at the W Hotel in Boston and a member of the local union's negotiating team. "I just want any technology that comes in to help us do a better job, not take our jobs away.
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